Day: April 25, 2025
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AI Revolutionizes Training at Social Security Administration
The Social Security Administration (SSA), one of the largest employers within the U.S. federal system, is undergoing a transformative shift in workforce training thanks to artificial intelligence (AI). With over 60,000 employees and responsibility for managing more than $1 trillion in annual payouts, the SSA faces a daunting challenge: keeping staff up to date with…